Official Documents

1111bet Privacy Policy – Data Protection & Member Privacy

Your privacy is our priority. Learn how 1111bet collects, uses, and protects your personal information using the latest encryption technology and industry best practices.

Updated: January 2026

Our Commitment to Your Privacy

1111bet takes seriously its responsibility to protect every piece of information you entrust to us.

256-bit SSL Encryption

All data transmitted between your device and 1111bet servers is protected by bank-grade 256-bit SSL encryption. Your personal and financial information cannot be stolen or intercepted by unauthorised parties.

Strict Access Control

Your personal data is accessible only by authorised personnel who require such access for service purposes. All access is logged and automatically monitored by our internal security systems.

No Data Selling

1111bet does not sell, rent, or disclose your personal information to advertisers or third parties without your consent. Your data is used solely to improve your own platform experience.

Secure KYC Verification

Our KYC (Know Your Customer) process uses a secure identity verification system. Documents you upload are stored in a dedicated environment with multi-layered security controls.

Right to Data Erasure

You have the right to request the deletion of your personal data at any time, subject to applicable legal requirements. Deletion requests will be processed within 30 business days.

Immediate Incident Notification

Should any security incident affecting your data occur, 1111bet will notify you within 72 hours via your registered email, in line with global data protection best practices.


1Introduction

Welcome to the 1111bet Privacy Policy. This document transparently explains how the 1111bet platform ("we", "Platform") collects, uses, stores, and protects your personal information ("Member", "User") when you use our services at https://1111bet.ad.

We understand that your trust is our most valuable asset. We are therefore committed to handling your personal data with full responsibility, transparency, and in accordance with recognised data protection standards. This Privacy Policy applies to all 1111bet services including the website, mobile app, and customer support channels.

Important Note

By registering or using the 1111bet platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

2Information We Collect

1111bet collects your personal information through several means, depending on how you interact with our platform. The following are the types of information we collect:

Data Category Example Information Collection Method
Personal Identity Full name, date of birth, identification card number During registration & KYC
Contact Information Email address, phone number, residential address During registration
Financial Data Bank account number, payment method, transaction history During deposits & withdrawals
Technical Data IP address, device type, web browser, access logs Automatically upon access
Game Data Betting history, favourite games, usage patterns During platform usage
Communication Support chat records, emails, feedback During support interactions

We only collect information that is strictly necessary to provide you with a high-quality service. We do not collect sensitive information such as political affiliations, religious beliefs, or biometric data unless required by law.

3How We Use Your Data

The personal information we collect is used for the following purposes, and we always ensure that every use of data has a lawful and reasonable basis:

  • Account Management: Create and maintain your account, process registration, and ensure the security of your login.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity Verification (KYC): Meet legal compliance requirements and prevent fraud and money laundering.
  • Service Improvement: Analyse usage patterns to improve the platform experience, refine the interface, and introduce relevant new features.
  • Service Communication: Send important notifications regarding your account, transactions, system updates, and policy changes.
  • Promotions & Offers: Send personalised promotional offers, subject to your marketing communication preferences.
  • Platform Security: Detect and prevent fraudulent activity, unauthorised access, and other security threats.
  • Legal Compliance: Fulfil legal obligations, regulations, and directives from relevant authorities.

We will not use your data for any purpose other than those stated above without first obtaining your consent.

4Information Sharing & Disclosure

1111bet does not sell or rent your personal information to third parties. However, in certain situations, we may share your information with the following parties solely for the purpose of service delivery:

  • Payment Service Provider: Authorised payment providers such as FPX processors, DuitNow, and digital wallets to securely execute your financial transactions.
  • Identity Verification Provider: Accredited third-party KYC companies engaged to verify your identity as part of compliance requirements.
  • Game Platform Provider: Casino game and betting software providers we partner with, limited to information required for game delivery.
  • Legal Authority: Information may be disclosed to government authorities, law enforcement agencies, or courts where required by law or court order.

Note: All third parties working with 1111bet are required to comply with data protection standards as stringent as our own policy. We do not permit them to use your data for their own purposes.

In the event of a merger, acquisition, or sale of 1111bet business assets, your personal information may be transferred as part of those business assets. You will be notified in advance should this occur.

5Your Data Security

We implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, or accidental disclosure. Our key security measures include:

  • Full Data Encryption: All data in transit is protected by TLS 1.3 protocol, and stored data is secured using AES-256 encryption.
  • Layered Access Control: Access to member data is restricted based on the principle of least privilege and verified through multi-factor authentication.
  • 24/7 Monitoring: A continuous security monitoring system detects and responds to any threats or unusual activity in real time.
  • Regular Security Testing: Security audits and penetration testing are conducted regularly by independent security experts to ensure our systems remain robust.
  • Secure Data Centre: Your data is stored in certified data centres with strict physical controls and environmental safeguards.
Our Security Commitment

While no system can guarantee 100% absolute security, 1111bet continuously invests in the latest security technologies and procedures to provide the best protection for our members. Any security incidents will be handled swiftly and transparently.

6Cookies & Tracking Technologies

1111bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collect information about how you use the platform to help us improve speed and usability.
  • Functional Cookies: Save your preferences such as language, display settings, and game preferences for a more personalised experience.
  • Analytics Cookies: Helps us understand aggregate usage patterns to make better development decisions.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of our platform. We do not use third-party cookies for advertising purposes.

7Your Rights as a Member

You have important rights regarding your personal data. 1111bet respects and facilitates the exercise of all these rights:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or outdated, you have the right to request a correction promptly.

Right to Erasure

You may request the deletion of your personal data, subject to legal compliance requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

You may request a temporary restriction on the processing of your data during an investigation or dispute.

To exercise any of the above rights, contact our support team via Live Chat on the platform or by email at [email protected]. All requests will be processed within 30 business days.

8Data Storage & Transfer

We retain your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Our data retention guidelines are as follows:

  • Active Account Data: Retained for as long as your account is active and in use.
  • Inactive Account Data: Retained for up to 5 years after account closure for compliance and audit purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial legal requirements.
  • Communication Logs: Retained for 2 years for dispute resolution and quality control purposes.
  • KYC Data: Retained for 5 years after the business relationship ends in line with anti-money laundering requirements.

Your data is stored on servers located in secure zones. In the event of cross-border data transfers, we ensure equivalent protection through internationally recognised data protection mechanisms.

9Changes to the Privacy Policy

1111bet reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material changes through:

  • Email notification to your registered address at least 14 days before changes take effect.
  • Prominent notice on the platform's home page and login page.
  • In-app notification on the 1111bet mobile app.

The latest update date is always displayed at the top of this Privacy Policy. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy. If you disagree, you have the right to close your account before the changes take effect.

10Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

Contact Channels

Privacy Email: [email protected]
Live Chat: Available 24/7 within the 1111bet platform
Response Time: Within 3 business days for email, instantly for Live Chat
Language: Bahasa Melayu and English

Our data protection team is ready to assist you with any privacy-related enquiries. We are committed to addressing all complaints and enquiries seriously and within the stipulated timeframe. You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security.


Safe & Trusted Platform

Your Data Is Safe with 1111bet

Now that you understand how we protect your privacy, register an account today and enjoy a safe, transparent, and enjoyable wagering experience on a platform that truly puts member security first.

256-bit SSL Protected  |  KYC Verified  |  18+ Only

Bahasa Melayu